Frequently Asked Questions
1. I’m worried about the cost. Is this technology expensive?
There are options for nearly every budget. While some devices are expensive, there are many affordable tablets and smartphones available. Additionally, many essential apps for video calling and messaging (like WhatsApp and Skype) are free to use with a Wi-Fi connection. Your local library may also have computers you can use for free and may even offer classes on how to use them.
2. What if I’m just not good with technology? Where can I get help?
This is a very common concern. The best place to start is with a trusted, patient family member or friend. Additionally, many local senior centers and public libraries offer free introductory classes on using computers, tablets, and smartphones. Organizations like AARP and OATS (Older Adults Technology Services) also provide excellent online resources and tutorials specifically designed for senior tech learners.
3. How can I be absolutely sure I’m safe from online scams?
While no one can be 100% safe, you can greatly reduce your risk by following simple rules. The most important rule is this: If something seems too good to be true, it probably is. Never give out your password, Social Security number, or bank account information in an email or message. Be suspicious of anyone asking you for money, even if they claim to be a relative in trouble (always verify by calling them directly). Do not click on links in emails from unknown senders. Trust your instincts—if a message or call feels wrong, it’s okay to ignore it.
4. Can Medicare help me pay for a tablet or internet service?
Generally, Original Medicare (Part A and Part B) does not cover the cost of devices like tablets or smartphones, nor does it cover internet service. However, some Medicare Advantage (Part C) plans may offer special supplemental benefits that could include things like an allowance for health-related items or services, which might be applicable in some cases. It is best to check directly with your plan provider to see what is covered. For insurance and medical coverage questions, the official source is Medicare.gov.
Disclaimer: This article is for informational purposes only and does not constitute medical advice. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
